FAQ

1. Do you offer worldwide shipping for all products?

Absolutely! Due to the growing demand from our global community, we're thrilled to offer worldwide shipping for all Glowevi products. Enjoy our skincare solutions, no matter where you are.

2. How long does it take for my order to arrive?

Once you've placed an order, you can expect it to be processed and delivered within 7-12 business days. Occasionally, there might be slight delays due to logistics, but we're always on top of it to ensure timely delivery.

3. When will my order be dispatched?

We're quick! Orders are typically shipped out 1-2 days after we've processed your payment.

4. My order seems to be delayed. What should I do?

If your order is taking a bit longer than anticipated, it might be due to a temporary logistics issue. Please drop us an email, and our team will provide you with an update promptly.

5. Is my online payment secure?

Absolutely. All transactions are securely processed through PayPal, one of the most trusted payment gateways. Your payment details are safe and protected from any unauthorized access.

6. I've changed my mind. Can I cancel my order?

Of course. If you wish to make any changes or cancel your order, please contact us within the first 24 hours of placing it. We'll do our best to accommodate your request.

7. The product I received doesn't match its description. How can this be resolved?

Your satisfaction is our priority. If there's any discrepancy with your order, please send us a detailed email. Our dedicated customer service team will address your concerns and offer a suitable solution.